Your Questions Answered

Your Questions Answered

ABOUT US

Dents was established in 1777 by John Dent in the beautiful Cathedral City of Worcester, England. Today, Dents is recognized as Englandʼs foremost designer and manufacturer of fine leather gloves, with longstanding connections to royalty, as maker of the Queenʼs Coronation gloves and holder of a Royal Warrant by Appointment to HRH The Prince of Wales, and also to the world of TV and movies̶. Dents made 007ʼs gloves in the recent James Bond films Skyfall and Spectre, as well as the gloves featured in the BBC TV series Mr. Selfridge, and the gloves used in the original Batman movies.

Dents Heritage Collection is designed and made in England using traditional skills that have hardly changed since 1777. Dents is one of the few companies in the world employing craftsmen with the skills required to cut and sew gloves made from peccary, an expensive and increasingly rare luxury leather. Dents Heritage gloves are individually bench cut and finely sewn, one pair at a time. One pair of gloves comprises 52 individual pieces of leather, and involves 32 separate manufacturing processes and up to six hours of hand sewing. The Dents Heritage Collection is sold in the finest stores in Europe, North America, Asia and Australasia.

For your local stockist please do not hesitate to Contact Us. We will be very happy to help in any way we can. If you have any suggestions, comments or problems, please email us at dents@dents.co.uk

COLORS

While we make every effort to reproduce as accurately as we can the colors of merchandise shown on this site, we are unable to guarantee true color reproduction of shades displayed, because browsers, screens and printers do vary in color output.

CREDIT CARD SECURITY

We use a third party payment provider called "Sage Pay" http://www.sagepay.com/security_policy. Sage Pay is audited by an independent auditor on a regular basis to ensure that it complies with the latest security standards set out by Visa and MasterCard. If you have processed your order online using the payment pages hosted by Sage Pay, you may like to locate and click on the padlock image which can be found on our payment pages to confirm that your details are collected in a secure environment. We do not hold any credit details ourselves, so they will have to be re-entered each time you buy goods from this site.

Once you have entered your card details, Sage Pay will securely send these details to the bank to be authorized. This is a completely secure process and we ensure that your details cannot be accessed by a third party.

CURRENCY

All prices quoted are in US dollars, and all purchases will be charged in US dollars.

DELIVERY SCHEDULE

We will normally dispatch your order the same day or the next working day, depending on the time of day your order was received.  Orders will be sent by UPS or other courier and will normally reach you within three business days


GUARANTEE

We guarantee your satisfaction. All of our merchandise comes with a 28 day no quibble guarantee, subject of course to it being returned in its original condition.

HOLIDAYS

Our offices and warehouse are open Monday to Friday from 8.30 a.m. to 5.00 p.m. UK time, except for Christmas (two days), New Year's Day, and English national holidays.

LIABILITY

Dents is a division of Dewhurst Dent Plc whose registered office is in Bolton England. Total liability for any claim however arising shall not exceed the price of the goods supplied by Dents to you. Dents shall not be liable for any consequential customer loss whether this arises from a breach of duty, in contract or in any other way. Dents cannot accept any liability as a result of a failure to comply with specific instructions set out on this site. Your statutory rights are not affected by this statement.

METHOD OF PAYMENT

We accept Paypal, Visa and MasterCard.

ORDERING GUIDE

Making a purchase could not be easier. Just browse our online catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order”,  and you will be prompted for the information required to complete your purchase..

If your order is a gift and you intend for us to ship directly to the recipient, no value or prices will be shown on any paperwork.

PRIVACY POLICY

To see our Privacy Policy, please click here.

RETURNS POLICY

To see our returns page, please click here.

SERVICE AND SUPPORT

If you have a problem with an incorrectly dispatched order or in the unlikely event merchandise is faulty, please email sales@dents.co.uk, our customer service department, or if you prefer fax:- 44 (0)1985 216435 or call:- 44 (0)1985 212291. We promise a speedy response with friendly and helpful service from the customer service team. When calling or faxing from outside the U.K. please delete the zero from the area code.

SHIPPING AND HANDLING CHARGES

USA - Free

For deliveries to other countries please order from our UK or other website as appropriate. Links to our other websites are located in the top right hand corner of this website.




Dents of England has handmade the world’s finest leather gloves since 1777. Today, the best traditions of this time-honoured craft are combined with contemporary design and luxury leather in stylish accessories including gloves, handbags, wallets, and belts.
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